Privacy Policy for Carriers

At AutoDMB, we place the utmost importance on the privacy and security of our Carriers. This Privacy Policy outlines in detail how we collect, process, store, and protect your personal information while ensuring full compliance with the Russian Federal Law No. 152-FZ on Personal Data.

1. Information Collection

We collect a comprehensive range of data throughout your engagement with the platform to provide secure and efficient logistics services:

Registration and Profile Data: Full name, date of birth, phone numbers, email addresses, profile photo, and official identification documents (passport, driver’s license).

Professional Credentials: Business registration documents, tax identification numbers, vehicle insurance, transport permits, and compliance certificates.

Vehicle Information: Vehicle make, model, registration number, technical passport, capacity specifications, maintenance logs, and images.

Platform Interaction Data: Bid history, accepted and rejected bids, communication logs with shippers, delivery confirmations, ratings and reviews, and user preferences.

Technical and Location Data: IP address, GPS data, device type, browser version, cookies, and system logs used for performance monitoring and security.

Behavioral Data: Dispute history, policy violations, communication patterns, and any feedback or complaints.

2. Purpose and Legal Basis for Processing

Your personal data is processed strictly for lawful purposes to support the operation and integrity of the AutoDMB platform, including:

Verifying your identity and ensuring compliance with Russian transport regulations.

Creating and maintaining a trusted and complete professional carrier profile.

Accurately matching you to cargo listings based on capacity, route, and availability.

Facilitating secure communication and transaction management between you and the shippers.

Managing billing, payment processing, and issuing legally compliant invoices.

Conducting platform analytics to improve service quality, usability, and reliability.

Detecting, preventing, and investigating fraudulent activities, misuse, or security threats.

Fulfilling legal obligations, including cooperation with law enforcement or regulatory authorities when mandated.

3. Data Sharing and Third-Party Services

We prioritize responsible data sharing to maintain trust and compliance:

Your public profile, vehicle details, and bid history become visible to shippers once you place a bid.

Contact details such as phone number and email address are shared only after bid acceptance.

Personal data is never sold or rented to advertisers or unrelated third parties.

Third-party service providers, including identity verification partners, payment processors, and mapping services, may access specific data under strict confidentiality and data processing agreements.

Data may be disclosed to authorized Russian government bodies in compliance with applicable legal obligations.

4. Data Security Measures

To protect your data, AutoDMB employs industry-leading security protocols:

End-to-end encryption using SSL/TLS during data transfer and AES-256 encryption for storage.

Multi-factor authentication for staff and administrators accessing sensitive information.

Strict, role-based access controls to ensure only authorized personnel manage your data.

Regular vulnerability assessments, penetration testing, and third-party security audits.

Data storage infrastructure hosted within Russia, meeting local data residency laws.

Backup systems and disaster recovery protocols to maintain service continuity.

5. Data Retention and Deletion

We keep your personal data for as long as necessary to fulfill the purposes outlined above:

Active carrier account data is retained while your account remains active.

Upon request to close your account, we promptly remove non-essential data.

Essential records required for tax, legal, or contractual obligations are securely archived for the period mandated by Russian law (typically 3–5 years).

Archived data is maintained in secure, access-restricted systems and deleted upon expiry of legal retention requirements.

6. Your Rights as a Data Subject

In line with Russian data protection legislation, you have important rights over your data:

Access and review your stored personal data.

Correct or update inaccurate, incomplete, or outdated information.

Request the full or partial deletion of your data where permitted by law.

Withdraw consent to data processing (where processing is based on consent).

Request a copy of your personal data in a structured and commonly used electronic format.

Submit a complaint to the authorized Russian data protection authority if you believe your data rights have been violated.

7. Cookies and Tracking Technologies

To enhance your platform experience, we use cookies and similar tracking technologies to:

Maintain secure and persistent login sessions.

Understand usage patterns and improve service quality.

Provide personalized cargo suggestions and platform features.

All cookies and tracking tools respect user privacy and are used only within the scope of the AutoDMB platform. They do not track your browsing outside the platform.

8. Contact Us

For any questions about this Privacy Policy, your data rights, or data management, please reach out to our dedicated Data Protection Officer.
Email: info@autodmb
Phone: +77753029682

At AutoDMB, we view your data privacy not as a formality but as a cornerstone of trust. We remain fully committed to transparent data processing, robust security, and compliance with all applicable Russian data protection laws.