Privacy Policy for Shippers

Privacy Policy – AutoDMB

At AutoDMB, we value your privacy and data security. This Privacy Policy describes how we collect, use, protect, and share your personal data in compliance with Russian data protection laws, including Federal Law No. 152-FZ on Personal Data.

1. Information You Provide

When you use the AutoDMB platform, you may provide us with:

Your identity details (full name, contact number, email address, and business credentials if applicable).

Cargo details and specifications (type, size, weight, pickup and drop locations, timelines, and special instructions).

Communication history (messages with carriers and customer support tickets).

Ratings, reviews, and feedback you leave about carriers or the platform.

2. Usage of Your Information

We use the collected data to:

Recommend suitable carriers based on your cargo requirements and preferences.

Notify you about new bids, delivery status updates, and direct messages from carriers.

Provide a dashboard with order history, reporting tools, and analytics to track your shipping activity.

Enhance user experience by tailoring features and improving the platform through aggregated analytics.

Fulfill legal obligations under Russian law, including responding to authorized data requests.

3. Data Visibility and Confidentiality

Cargo details (excluding your personal contact information) become visible to verified carriers once you post a shipment.

Your identity and direct contact details remain hidden until you accept a carrier’s proposal.

Ratings and reviews may appear on your public profile to support platform transparency and trust.

We do not sell your data to advertisers or unrelated third parties.

Data may be shared with trusted service providers (e.g., payment processors) only under strict confidentiality agreements.

Data may be disclosed to authorized Russian government authorities where legally required.

4. Your Rights as a Shipper

As a data subject under Russian law, you can:

Edit or delete your profile details anytime through your account settings.

Deactivate or delete your cargo posts at your discretion.

Request an export of your profile data and interaction history in a structured format.

Request the deletion of your personal data (subject to legal obligations to retain certain data).

Withdraw previously given consent where applicable.

Submit a complaint to Russia’s authorized data protection authority if you believe your data rights are not respected.

5. Data Storage and Security Measures

We employ industry-standard practices to protect your personal data, including:

AES-256 encryption for stored data and SSL/TLS encryption for data transmission.

Role-based access controls to ensure that only authorized staff can access your data.

Regular security audits, vulnerability testing, and compliance checks.

Data storage infrastructure located within Russia to comply with local data residency laws.

Backup systems and disaster recovery plans are used to prevent data loss.

6. Retention Policy

Your data remains stored while your account is active, ensuring you can view past orders and interact with carriers.

Upon account closure or deletion, we promptly remove unnecessary data.

Transactional data and records required by Russian law are securely archived for the mandated retention period (typically 3–5 years).

Archived data is stored securely and deleted once legal retention requirements expire.

7. Cookies and Tracking

To provide an optimal platform experience, we use cookies and similar tools to:

Track session duration and detect inactivity.

Customize dashboard features and suggestions to your preferences.

Analyze overall platform usage and performance.

All cookies are used only for platform-related purposes and do not track your browsing beyond AutoDMB

8. Contact Us

For any questions regarding this Privacy Policy, your rights, or how we manage your data, please contact our Data Protection Officer.

Email: info@autodmb
Phone: +77753029682

At AutoDMB, we view data privacy as a core part of delivering a secure and transparent shipping marketplace for all shippers, fully compliant with Russian data protection standards.